Frequently Asked Questions

What wood do you use?

We use a variety of woods.  Currently Oak or Pine.  Also, we only use solid woods.  We don't use manufactured materials like Plywood or MDF.  If you order a solid wood table.  It will be solid wood.  Not thin pieces glued or nailed to a manufactured wood base.  We believe quality should be the main focus of all our products.

Do you accept bespoke requests

At present we can accommodate different sizes or options to current products.  Bespoke one off items will be condsidered but may not be accommodated due to the demand of other items.

What are the payment options?

We accept many different payment sources.  They are shown in the homepage.

What is your return policy?

Returns are accepted for standard orders if the product has not been damaged.  Refunds will be processed on the return of the product.  The return postage costs are the responsibility of the customer.  Customers are advised to contact us to discuss the product return.

What are your delivery terms?